Our Payment & Cancellation Policy
$150.00 non-refundable deposit will be secured via credit card to secure the day and time.
Should you need to CANCEL or CHANGE your party date AFTER PAYING YOUR NON-REFUNDABLE DEPOSIT:
If more than 31 days prior to the party, you will be charged an additional $75 non-refundable booking fee to hold the new day and time.
If less than 30 days prior to the party, you will be charged a new non-refundable booking fee of $150.
These policies are not negotiable for ANY reason. Should you not want to adhere to these policies, you will be foregoing your $150 deposit upon your registration. Again all deposits (which includes any advance rentals of bounce house, cotton candy machine, sno-cone machine, etc) are NON-refundable.
Approximately a week prior to the party, we will ask you for a list of the attendees so we can properly staff the party and prepare our amenities. Your payment is based on 15 attendees. Should the list we receive from you exceed 15 attendees, you will be charged an additional $10 per child which includes a promotional water bottle.
Should you wish to purchase water bottles for these additional children, a charge of $3 per Promotional water bottle will be incurred.
The balance is due in full in CASH on the day of the party and the party coordinator will provide this information at the completion of the party.
Again balance is to be paid in cash or with a credit card with a 5% surcharge.
As always, gratuity is not included in the cost of the party but is always appreciated by the staff for the hard work they put in to making your party the BEST.
Other Important Information
The balance due is to be paid in cash day of party. Should you not secure payment, we will automatically secure payment with your credit card on file with an additional 5% service charge.
It is essential that you arrive no more than 15-20 minutes before your scheduled party time to set-up and get settled.
We recommend that you invite your guests 5 minutes prior to the party so we can begin the sports activities at the beginning of your party.
When counting participants, please note that all participating children will be counted as part of the party package. Any and all siblings, cousins or attendees participating in the activities will be included in the total count and charged accordingly in the final tally and due in cash at the end of the party or we can put this additional charge against the credit card provided, should it exceed the agreed amount. Quantities must be solidified 5 days prior to party.
If you have invited more than 20 children, please notify B.E.S.T. immediately as we could be required to add additional staff and receive payment prior to party.